Human Touch IT

Managed IT & Automation

IT that never lets your marketing down.

A local Comox Valley team. On-site help when needed. Monitoring, protection and automation sprints that keep your business running and your admin hours shrinking.

Choose your plan

IT Essentials

Secure, monitored, supported.

For small teams that need devices and accounts looked after.

  • 24/7 monitoring and patching on every device (NinjaOne)
  • Managed endpoint protection (Bitdefender GravityZone)
  • Microsoft 365 or Google Workspace security: MFA, roles, joiners and leavers
  • Backup monitoring with test restores
  • Remote help desk, Tuesday to Friday
  • Monthly report and check-in

Pricing shared in your consultation.

Book a paid CA$120 consultation
★ Recommended

Automation Growth

Stop re-typing. Start automating.

For businesses losing hours to admin, follow-ups and old spreadsheets.

  • Everything in IT Essentials
  • One automation sprint per month: one manual workflow removed (quotes, invoices, follow-ups, reports)
  • A configured AI assistant for your website or inbox, with hand-off to a person
  • On-site visits in the Comox Valley when needed
  • Quarterly IT and automation roadmap
  • Bi-weekly reports and check-ins

Pricing shared in your consultation.

Book a paid CA$120 consultation

IT & AI Full Service

Your IT and automation department.

For teams modernizing legacy systems and scaling with AI.

  • Everything in Automation Growth
  • Weekly automation sprints from a shared Trello backlog
  • Legacy-system modernization plan, step by step, with no big-bang rewrite
  • Virtual CIO: vendors, budget and security reviews
  • AI use policy, staff training and an incident response plan
  • Weekly snapshot plus monthly review, weekly check-ins

Pricing shared in your consultation.

Book a paid CA$120 consultation

Supplies purchasing is handled at cost as part of the service.

Your first 30 days

  1. 1

    Week 1 — Audit

    Devices, accounts, backups, Microsoft 365, and the manual processes that cost you the most hours.

  2. 2

    Weeks 2–3 — Fix & secure

    Install monitoring and protection, enforce MFA, remove stale accounts, test a restore, map the first workflow.

  3. 3

    Week 4 — Launch

    First automation sprint in production, KPIs agreed with you, baseline report delivered.

KPIs we report

  • Devices protected and updated
  • Backups tested
  • Accounts with MFA

Terms at a glance

  • Every plan starts with a one-time Setup & Audit.
  • Hardware, licences and third-party fees are billed at cost or paid by you directly.
  • You own every account and all data.
  • Your data is never used to train AI models.
  • Initial 3-month term, then month-to-month with 30 days' notice.

Ready to hand off your IT?